Job Description

Job Description

1. Purpose of Recruitment

• Ensure stable and safe management of hazardous materials transportation using ISO Tanks
• Take full responsibility for the end-to-end transportation process—from order placement to dispatch, real-time monitoring, and issue response—to ensure both customer satisfaction and transportation safety
• Strengthen business competitiveness through carrier management and global customer communication

2. Key Responsibilities

Transportation Operations Management

• Manage the full transportation process: order receipt → dispatch → real-time tracking → proof of delivery (POD) collection
• Respond immediately to safety, delay, and accident issues that may arise during hazardous materials (ISO Tank) transportation
• Coordinate promptly with customers and carriers to arrange alternative dispatches in case of delivery disruptions

Carrier Management

• Source and qualify carriers capable of hazardous material transport, and manage contract agreements
• Negotiate freight rates and oversee contract terms
• Manage carrier safety performance and conduct regular evaluations

Customer Service (CS)

• Share real-time transportation status updates and reports with customers
• Proactively communicate and respond to delays, incidents, or any transportation-related issues
• Facilitate smooth communication with domestic and international clients in both English and Korean

3. Qualifications

• Fluency in both Korean and English (Required) – Able to communicate effectively with global clients and carriers
• Proficiency in TMS (Transportation Management Systems), Excel, Power BI, or similar tools
• Understanding of transportation processes, hazardous materials regulations, and safety management standards
• Strong problem-solving and crisis management skills, with excellent communication abilities

4. Preferred Qualifications

• Experience in logistics/transportation/Supply Chain Management (SCM) (Entry-level candidates are also welcome)
• Hands-on experience with ISO Tank and hazardous materials dispatching
• Background in 3PL logistics companies or carrier dispatch operations
• Familiarity with transportation processes, hazardous materials regulations, and safety management standards

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